Customer of ICICI Prudential Life Insurance Sapan Shrivastava of Thane city filed Public Interest Litigation at Bombay High Court in June 2013 for not providing policies approval certificate of IRDA which ICICI Prudential life claim.
ICICI Prudential Life denied to provide any policy/plan approval certificate to the policy holder by physical letter . Later Customer requested many times to IRDA chairman Shri J Harinarayan to make available the plan approval certificate of all the plans under IRDA of all the insurance companies, but he never replied . IRDA and ICICI Pru life also not provided the approval certificate of the plans which he has purchased. Customer made complaint at Thane Police commissioner, but they also acted against the Giant group ICICI Prudential Life Insurance and IRDA under Section 420 .
Later in revenge of customer police complaint, ICICI Prudential started harassing customer using IT act 66a. They didn’t approach the court directly for defamation charge. ICICI Prudential Legal team took short cut by using Mumbai Police Cyber Cell ,( Senior Police Inspector Mukund Pawar) to threaten the customer for his action. Customer was abused by Senior PI Mukund Pawar many times in front of ICICI Pru life legal representative for demanding approval certificate from Nov 2012 to Feb2013. Police also bypassed the RTI replies of IRDA and don’t tried to understand the insurance act 1938 and IRDA guidelines . When the events of customer harassment getting exposed in media Mumbai Police Cyber Cell raided Customer house and seized his laptop hard disk, 2 cell phone and 3 Sim cards for demanding approval certificate of policies which he has purchased. This was the misused by corporate of Police . He also not got any protection as customer from IRDA . Later by collecting all the RTI replies of IRDA and email correspondence with IRDA, Finance Ministry ( Shri Arvind Kumar)and ICICI Pru ,he filed PIL at Bombay high court for the protection of 15cr. customers of insurance sector . Customer has requested Honorable Bombay High Court to seize the AUM of the Plans which don't have IRDA approval certificate. No insurance company is providing the approval certificate of any polices to any customer. If any non approved plan fails then the Rs15lac cr industry will be badly suffered. Govt. should come forward for the protection of Policy holders interest
vinay mohanty
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